DANVILLE, VA. (June 18, 2009)—Recognizing the fact that a hospital can sometimes be a difficult place to navigate, Danville Regional Medical Center has appointed a Patient Access Coordinator to assist patients and families.

Alison DeMott is the new Patient Access Coordinator for outpatient registration. Alison is tasked with greeting patients at check in, working with the registration staff to expedite the wait and overall assisting patients and families during the admissions process.

“Alison’s organization and communications skills enhance the overall experience patients and their families have as they chick in for an outpatient procedure or any pre-admission testing,” said Carol Kallenberger, DRMC Director of Patient Access. “It’s our goal to always look for ways to enhance our patient satisfaction, employee satisfaction and physician satisfaction, and Alison has been a great addition to our team in terms of providing whatever assistance is needed at the time of registration.”

“Comment cards from patients have recognized Alison for her patient, polite demeanor and the assistance she provided in explaining all aspects of the registration process,” Kallenberger added. “We’ve also seen the registration wait time decrease since her arrival in early March.”

Danville Regional is the leading medical center in the Dan River Region of Virginia and North Carolina. Approximately 140 physicians are on the medical staff. The medical center employs approximately 1,200 people. For additional information, visit http://www.danvilleregional.com